Terms of Use

01 Acceptance of these terms

By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree with them, please do not use the site. These terms apply to everyone who visits, including manufacturers, importers, distributors and foodservice operators who contact us through the site.

02 About us

This website is operated by HORECA, a foodservice sales and brand representation agency operating in South Africa. References to "HORECA", "we", "us" and "our" in these terms mean that business.

You can reach us at any of the email addresses published on this site, or through the contact form on our home page.

03 Use of the site

You may use this website for lawful purposes connected with evaluating or engaging our services. You agree not to:

• Use the site in any way that breaches applicable law or regulation
• Attempt to gain unauthorised access to the site, its server or any connected system
• Introduce malicious code, or otherwise interfere with the operation or security of the site
• Scrape, harvest or systematically extract content or contact details from the site
• Use the contact addresses published here to send unsolicited bulk or marketing communications
• Copy, reproduce or republish site content except as permitted below

04 Information and enquiries

The content on this site is provided for general information about our services. While we take care to keep it accurate and current, we do not warrant that it is complete, accurate or up to date at any given moment, and it should not be relied on as the only basis for a commercial decision.

Nothing on this website is an offer capable of acceptance, a binding quotation, or a commitment to represent any brand, secure any listing, or achieve any particular commercial result. Statements about market reach, industry relationships or outcomes are indicative and depend on circumstances.

When you send us an enquiry, you confirm that the information you provide is accurate and that you are authorised to share it. Sending an enquiry does not create a contract between us. Any appointment to represent a brand will be governed by a separate written agreement.

05 No agency or partnership

Using this site, or corresponding with us as a result of it, does not create an agency, partnership, joint venture or employment relationship between you and HORECA. We act as a representation agency only where a written agreement is in place setting out the scope, term and commercial terms of that appointment.

06 Intellectual property

All content on this website — including the HORECA name, logo, brand colours, text, layout, graphics and underlying code — belongs to us or to our licensors, and is protected by South African and international intellectual property law.

You may view the site and print pages for your own internal business use. You may not reproduce, distribute, modify or commercially exploit any part of it without our prior written consent.

Third-party brand names, product names and trade marks that appear on this site remain the property of their respective owners. Their appearance does not imply endorsement or an existing relationship unless we expressly say so.

07 Third-party links

This site may link to third-party websites for convenience. We do not control those sites, do not endorse their content, and accept no responsibility for them or for any loss arising from your use of them. Your use of any linked site is governed by that site's own terms.

08 Availability of the site

We aim to keep the site available, but we do not guarantee uninterrupted or error-free access. We may suspend, withdraw or change all or any part of the site without notice, and we will not be liable if the site is unavailable for any period.

09 Limitation of liability

To the fullest extent permitted by law, and subject to the Consumer Protection Act where it applies, we exclude liability for any indirect, incidental, special or consequential loss — including loss of profit, business, contracts, goodwill or anticipated savings — arising from your use of, or inability to use, this website, or from reliance on any of its content.

Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited, including liability for gross negligence or fraud.

10 Privacy and personal information

We handle personal information in accordance with our Privacy Policy and the Protection of Personal Information Act (POPIA). Please read that policy to understand what we collect and how we use it.

11 Changes to these terms

We may amend these terms from time to time. The version published on this page is the version that applies, and continuing to use the site after a change means you accept the revised terms.

12 Governing law

These terms, and any dispute arising out of or in connection with them, are governed by the laws of the Republic of South Africa. You agree to the non-exclusive jurisdiction of the South African courts.